Kindness and Regards for others

Hazrat Mufti Ebrahim Salejee (Daamat Barakaatuhu) mentioned:

An important aspect is showing kindness and regards to others, even if it be to your wife and children. Sometimes, we wish to give logical explanations for everything, but what really wins the hearts of others is the love and kindness shown to them. Obviously this kindness has to also be within the parameters of the sharee‘ah.